Service Enquiry

In case of malfunctions of RUMED Laboratory Equipment you can rely on our technical customer service.
You are kindly requested to completely fill-in the following form, which will help us to remedy
the fault as quickly as possible. We will contact you as soon as possible.

Title*

Academic Title

First Name*

Surname*

Company / Institute*

Department

Street*

House Number*

ZIP*

City*

Country*

E-Mail-Adress*

Phone*

Newsletter

Subject

Unit Type*

Serial Number*

Info

Please enter the unit type (1) and the serial number (2) into the enquiry form.

Unit type and serial number of the Control 2000 are displayed after actuation of the key

The nameplate is located at the bottom side of the switchboard in the door frame directly near the door contact switch.

To be able to remedy the failure as quickly as possible, we need all entries of the event / error memory with date and time.

Your Message

Below you can upload important information, such as photos, temperature/humidity records etc.